FAQ Puppit Productions English
FAQ – or the more easy to read terms and conditions. But please read the official ones as well!
Article 1: How to order
Send an e-mail or private message and point out which product you would like to have. Use the same description as used on the website (or forum, or blog or whatever, descriptions remain the same).
Clearly list your name, address, which kind of shipping you would like and in what way you will be paying (bank transfer, paypal) and if you want to do a lay-away (pay in installments).
Within 2 days you'll receive a resumé of your order, with shipping costs and your address listed. Double-check these and confirm with us whether or not they are correct.
If you don't receive a reaction within 2 days, please contact us as fast as possible. It is possible we didn't get the correct information.
If, for whatever reason, you decide not to go through with the order, you must notify us of this within 7 days. If you've already paid, we will transfer this back to you